I’ve had my Sony Ericsson K800i phone for over a year now and yesterday I found that my phone just wouldn’t charge at all. And as a result I spent the night disconnected from the world, well almost (thank the lord for Facebook). After spending over an hour trying to fiddle the charger connector into all kinds of weird and wonderful angles my phone was still as dead as a dodo. To add insult to injury it didn’t even light up once to say that there was power getting in at any time during the hour.
I’d just about given up on getting my phone charged without taking into the O2 store and having it set off to be fixed.
While at work on my hours lunch break, I thought I would have one last attempt at getting the thing to charge because I had an hour to kill. And by shear luck managed to work out what might have been the problem and got my phone charging.
So here’s how I did it:
Step One: Cleaning The Connectors
- Get a staple (or a paperclip, thanks phil!)
- bend the staple so it’s straight (extra length)
- Now carefully scrape any dirt and fluff off the metal connectors on the bottom of the phone, be careful not to press too hard or you will scratch the metal off and prevent any connection being made.
- Using the same method try to remove any dirt in the rim where the connection is made.

- Now try to charge your phone – No luck? Read on..
Step Two: Cleaning The Charger Holes
Something that I completely overlooked when I was cleaning my phone of dirt was if there was any dirt stuck in the holes that the charger pushes into on the phone.
- Using the staple try to get out all the fluff that gets trapped in the 2 holes either side of the metal connectors.
- This requires some force as the fluff in my phone was well compacted.
- Keep at this for 10minutes, getting into each corner of the hole and pushing hard.
- Now try to charge your phone again.
This final step worked for me and allowed me to once again charge my phone.
I hope this works for you as it did for me. If so drop me a comment, it takes seconds and lets me know that my time wasn’t wasted.
Step Three: Charger Connector/Phone Angles
For those that are still having trouble trying different charging angles can sometimes work a treat. For this the best technique I have found is:
- Place the charger into phone as normal
- Now pull the left side of the charge out leaving the right side in to phone, not pushing or pulling to hard and with a lot of luck your phone might begin charging again.
Final Note
I hope that one or more of these techniques get your phone charging again because I know how much of a pain it can be without your phone. If there were any bits you are unsure of or any other techniques that got your phone working again then please leave and comment and I will add/correct/update anything that I can.
I hope this was of help.
All the best.
hey man, thanks for the suggestions. Worked great. Sooo happy my phone will charge now. really appreciate you writting up this fix it page. have a great day.
WHERE CAN I GET A NEW BIT FOR MY PHONE WHERE YOU STICK THE CHARGER IN?aargh
Thanks mate!!!!!!!!!!! i cleaned it, it didnt work…then i tried step 3 and my phone came back alive!
Glad it helped!
threw the phone in my drawer a year ago when it stopped charging, read this today and followed your advice …..the phone is charging again !! thanks for the advice
Brilliance! Thank you so much for taking the time to write this.
Hey thanks so much, I ve been having so much trouble with my ohone getting it to charge, I had to sit there and hold it in all kinds of crazy positions, thank god it charges fast, but lately it stopped, so thats so much for the tip, I knew dirt was in there, but didnt think to use a staple to get it out! Amazing!!
I have to admit I was skeptical with this but sheeesh, it worked. Thanks a lot
HA! It works! I can’t believe it but it works! Steps one and two completed with a paper clip instead of a staple…plugged it in and now its glowing happily. Top stuff! Thanks for the tips!
Glad it helped
Nice thinking phil!
I just cannot belive this works, I been on it a hour tryin to get my phone to charge, simple clean out with a pin and it was on its way to working again I am sooo thankfull that people like you exist!!
Hey thanks, but my charger is not PHYSICALLY fitting in the phone. Any ideas? Maybe the charger was crushed. Thanks.
Unfortunately cleaning the charger holes didnt work for me, although I was amazed at the amount of fluff that kept on coming out! Luckily though, step 3 did work, and its now charging away happily
Thanks for the help!
Thank you so much! Had a go at the power charger with an old brooch pin and its charging away brilliantly. Thanks for taking the time to write this up.
Aimee
You are a hero!
btw! if all that didn’t work? try spirit/alcohol(IPA)to clean the connectors..
It worked for me!
Thanks so much! It’s charging on my USB cable now. Loathe to try it on the main charger in case it doesn’t work…
Fingers crossed!
Thanks for writing this!
I tried and it did work at first but later i discovered the charges right plug was broken and getting a new changer fixed my problem. Grate post tho!
It works
thanks mate.. i was about to give up and it worked..!
thanks for this mate !
It worked. I almost gave up, because it didn’t work the first time, but I decided to dig deep and pulled out some nasty gunk from the side charger holes, and now it’s glowing blue!
Thanks so much!
Did not work for me, HELP!!!
I thought my phone was broken,until I found this. worked like a treat. Thanks!
Thanks, I broke my Samsung D900 and my brothers phone wouldn’t charge. Mobile phones are my alarm clock though… thanks to your tutorial I got it charging and will now be up again for work and uni.
I’ve had this problem for months now, I’ve been cleaning and cleaning the stuff from the chargers holes, sometimes it works sometimes it doesn’t. Sometimes if i put the charger to my mouth and suck air though it like a vacuum it works, a staple seems too big to fit in the small holes between the charger bars so I thought maybe a dry soft tooth brush? Anyway, if so many people are having this problem should the company not try to find a solution for us? like perhaps a cover that fits over the charger holes so when it’s in a purse or pocket gunk does not get in it? thanks for the tips
Thank YOU SO MUCH!
John Bough
My wife’s Ericsson just stopped charging. Googled “Ericsson won’t charge”, this page was the second link. Tried your method and got it charging in 5 minutes. Brilliant! Thank you for writing this up.
Oh no =/ My W760i can’t charge even after I ‘cleaned’ the connecters. (Because no dirt came out) Maybe it’s jut the lousy phone model but.. I’m not so sure! Now my battery seems to be stuck at 26% and I’ve got school tomorrow!
Oh dear..
Thanks a million for the advice,my phone wasnt charging and i was just about to giv up on the whole thing i tried placing it in all positions but to no avail.i wanted to put the phone down and crash it.i was so pissd thats when i decided to check online en found this.its amazing coz its now charging
Absolutely savage tip.
Steps 1 and 2 had worked in the past but then stopped just working a couple of days ago.
Step 3 worked a charm.
Heap good juu juu – great stuff JC.
Thank you so much for posting this. It worked like a charm and I am really grateful.
OMG thankk uuu sooo muuchh!! i tried cleaning iittt beacuse i saw it had kinda green stuff…and so it didnt workk,,,and then as i was about to lose hope…i saw the 3rd step,, the one where u move the charger a little bit to the side,, it worked perfectlyy!!! =D thankkk uuu
It just stopped working one day
i put my sim in a new phone
and then i found a new charger and put my sim in the sony ericson and it worked
but then it wouldn’t work anymore
and the methods above wont work!!!
HELP ME PLEASE!!!!
Top post… thank you very much!
Thanks so much for this ! Found your site whilst googling ‘ my sony ericcson won’t charge’ and its worked a treat!
dude…i was like…this idea wont work. cleaned it with a paintbrush..not expecting anything. then it started charging!!! thank God u exist. thank you!!
well, i think all ur 3 steps is really really great, but my connector it broke, wat can i do to replace it?…can u help me plz..
damn i should of googled this before i tried to fix it myself. I think i pressed too hard.
thank you for da info…..but i still have a problem it wont work even when i put my headphones in it will switch of den i am goin to have to take the battery out and put it in again for it to turn on.
plz help u sound wise
omg thank you so so much i nearly died without my phone
and for the simplest thing.
i was going to buy a new one!!!
thank thank thank you!!!!!!!
Wow. It actually worked. You’re a saviour.
Thank you so much!
Used a paperclip on the connectors but thought it hadn’t worked because no dirt appeared to be there…then I tried to charge it and it worked!
Thank you so much for posting this.
Thanks dude!! Good to see you helping others in todays selfish world. keep up the good work.
The left side thing proper works!
OMG thanks so much
It worked! ahhh thank you! I thought this was total BS, but then I saw all the comments saying that it worked for them! You are my hero!
tried all three!! NOTHING!!
try another charger.. use a friends.. it may be your charger that is broken
Thanks! My K800i is now charging, i thought i might of broken the charger after using one of those Eco USB charger from Maplins at a music festival, but cleaned the bottom of my phone and it’s all better now thanks alot!
hey! this is brilliant, i sent my phone away to be fixed for this reason….it came back completely the same. Then i read this. It still didnt work, but it did make a little red light appear, but did not make it charge. Then i decided to open the phone up and cleaned the inside, where the actual battery connects with the phone, and TA-DA it worked perfect!
It is now charging!
thank you loads for this post! would never have thought to do something so simple as the clean it without you!
WOW … can’t quite believe it, but step 3 really did work – it started charging immediately. Thanks SOOOO much!!
Thank You So Much !! havnt been able to sociablize but thanks again!! 1st solution it worked
I have been having to fiddle with my phone for about 20 mins every time I had to charge it, tried these steps – 2 seconds. I have no idea how to thank you
took about 4 attempts but worked
and i was just about to go to the store as well!
right it worked now the phone has died again and now the same method wont work!
thanks so much! thought my phone was gone for good and can’t afford a new one!
thanks again!
such a relief!
Hi! I was surfing and found your blog post… nice! I love your blog.
Cheers! Sandra. R.
THANK YOU!! My phone totally died and wouldnt turn on and it had messages and photos of my friend who passed away earlier this year, I thought I had lost them forever! My phone is now happily charging away, and once its charged the pics are going straight on my computer!!
yes – simple and worked. Much annoyance gone.